At Mountain Peak Air, we understand and respect the importance of your privacy. This Customer Privacy Statement outlines our commitment to protecting your personal information and ensuring that it is used responsibly and in compliance with all applicable laws and regulations. We are dedicated to safeguarding your privacy and maintaining the security of your personal information. Please take a moment to review this statement to understand how we handle your data.
1. Collection of Information
We may collect personal information when you interact with Mountain Peak Air. This information may include but is not limited to:
- Contact information (name, address, phone number, email address)
- Billing and payment information
- Service history
- Site-specific data for HVAC services
- Communication preferences
We collect this information to provide you with the best possible service and to ensure accurate record-keeping.
2. Use of Information
We use your personal information for the following purposes:
- To deliver our HVAC services and meet your specific needs
- To process payments and maintain billing records
- To communicate with you regarding appointments, service updates, and offers
- To address any customer support inquiries
- To improve our services and customer experience
3. Data Security
We are committed to protecting your information from unauthorized access, disclosure, alteration, and destruction. We employ industry-standard security measures to safeguard your personal data.
4. Disclosure to Third Parties
We do not sell or trade your personal information to third parties. We may share your data with trusted third parties who assist us in delivering our services, provided that they also maintain the same level of data security and privacy protection.
5. Marketing Communications
We may use your contact information to send you promotional and informational communications. If you wish to opt out of these communications, you may do so by following the unsubscribe instructions in the messages or by contacting us directly.
6. Data Access and Correction
You have the right to access and correct your personal information held by us. If you wish to do so, please contact our customer service team.
7. Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement and as required by applicable laws.
8. Changes to Privacy Statement
We reserve the right to update this Privacy Statement periodically. Any changes will be reflected on our website, and we recommend reviewing it regularly.
9. Contact Information
If you have questions or concerns regarding your privacy or this statement, please contact us at:
Office@mountainpeakair.com or call us at 480-318-9341
Your privacy is important to us. We are committed to protecting your personal information and maintaining your trust. Thank you for choosing us as your HVAC service provider.
To unsubscribe from future emails and other communication, please call us at (480)381-9341.